Order Dashboard & Tracking

Every order you place will show up in your Orders dashboard, along with its key status updates.

Here’s how it works:

• Click Order Details to see everything about that order.
• Once the payment status shows Paid or Invoiced, and the items are in stock, the warehouse team will start preparing it.
  This usually includes:
• 1. 1. Assigning hardware serial numbers (if required)
     2. Creating documents like commercial invoices and packing lists
     3. Uploading airway bills when needed
     4. Adding shipment tracking links or references
• As your order moves forward, all updates and new documents will appear directly inside the order view. You’ll always see the latest information.
  

When your order is ready:

• Its status will change to Dispatched, or Awaiting Collection if you’re collecting it.
• You’ll also receive a confirmation email with all the supporting documents attached.

Congrats! You have placed your order!